Anecdotal evidence indicates one can add 5% to 40% to development costs (Non-Recurring Engineering) and 0.2% to 2% to unit production costs depending on the product and intended markets. Some of these costs are:
- 'Due diligence' effort of the product safety process and compliance issues.
- Creation and maintenance of product safety and liability activities.
- More production testing and support - such as per unit end-of-line HI-POT and Ground Continuity testing.
- Periodic factory visits and audits by regulatory agencies, at the manufacturers' expense.
- Added components - e.g. to provide safety and 'fail-safe' features, redundancy, etc.
- Added safety instructions, warnings and labeling on the product and in manuals.
- Compliance testing time during development - this usually requires test, debug, design tweaking and retest cycles16.
- Regulations and US agencies are becoming more concerned about quality, performance and usability in addition to safety - this can add some cost in compliance.
But all this buys you:
- Good will in the markets:
- Competitive advantage.
- Enhanced sales because of trust (think J.D. Powers & Associates).
- A reputation for being a consumer safety conscious manufacturer.
- An inherently safe product based on attention to design and validation.
- A higher quality product, thus less returns, repair - service costs
- Ability to reach wider markets; e.g. government and industrial where demonstrating safety is paramount.
- More predictable and affordable warranties.
- Pressure to consider safety aspects you might otherwise forget or not even be aware of.
- Selection of appropriate safety standards.
- A formal record of your product safety "due diligence", which is extremely valuable should any problems occur with your product within the market place.
- Reasonable product Liability Prevention and the ability to maximally defend yourself should problems arise.
16 Product testing? Why? ...and How Much?
|
JUMP TO PAGE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
©2004, Richard M. (Dick) Haney
|