IDEAS



Anecdotal evidence indicates one can add 5% to 40% to development costs (Non-Recurring Engineering) and 0.2% to 2% to unit production costs depending on the product and intended markets. Some of these costs are:
  • 'Due diligence' effort of the product safety process and compliance issues.
  • Creation and maintenance of product safety and liability activities.
  • More production testing and support - such as per unit end-of-line HI-POT and Ground Continuity testing.
  • Periodic factory visits and audits by regulatory agencies, at the manufacturers' expense.
  • Added components - e.g. to provide safety and 'fail-safe' features, redundancy, etc.
  • Added safety instructions, warnings and labeling on the product and in manuals.
  • Compliance testing time during development - this usually requires test, debug, design tweaking and retest cycles16.
  • Regulations and US agencies are becoming more concerned about quality, performance and usability in addition to safety - this can add some cost in compliance.
But all this buys you:
  • Good will in the markets:
    • Competitive advantage.
    • Enhanced sales because of trust (think J.D. Powers & Associates).
    • A reputation for being a consumer safety conscious manufacturer.
  • An inherently safe product based on attention to design and validation.
  • A higher quality product, thus less returns, repair - service costs
  • Ability to reach wider markets; e.g. government and industrial where demonstrating safety is paramount.
  • More predictable and affordable warranties.
  • Pressure to consider safety aspects you might otherwise forget or not even be aware of.
  • Selection of appropriate safety standards.
  • A formal record of your product safety "due diligence", which is extremely valuable should any problems occur with your product within the market place.
  • Reasonable product Liability Prevention and the ability to maximally defend yourself should problems arise.



16 Product testing? Why? ...and How Much?

 
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©2004, Richard M. (Dick) Haney
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