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Inadequate procedures and methodology.
These shortcomings can also generate process inefficiency.
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What to do about it!
Take the time to investigate the methodologies and procedures in use. Change, delete or create the necessary (minimal) procedures and methodologies to support a smooth PD effort. Again, such efforts may require delicate personal interactions, which an outside expert is best able to handle. A bureaucracy is not required, but some guidance is necessary and It's important to realize that when "procedures work, they help organizations coordinate the efforts of all employees, set quality standards, streamline the flow of information and control risks."1 Some rigidity to the process is necessary, since anarchy can actually elongate an effort, create confusion, frustrate some of the participants and cost money.
Cross-functional teams (teams, in General) are an excellent methodology for increasing the efficiency of the PD process. This approach essentially places team members on an equal footing and 'level-of-importance' as far as the program guidance and success goes.
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Wrong contract manufacturer (CM) or lack of support for the CM.
An improper fit or lack of support for a manufacturer will quickly weaken production efforts and product quality.
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©2003, Richard M. (Dick) Haney
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