Further thoughts by the author…
January 2002
"We respect and reward failure."
This is true only when the task at hand has been initially 'sanctioned' by the 'boss' or customer as a trial. Experience shows that if the task at hand must be completed to meet a monetary or schedule goal and the business depends on it… failure is usually not accepted philosophically or rewarded. Just ask any of the hundreds of dot-comers who are out of work.
Failure is tolerated if a task is deemed experimental or is research, not if it must be done within a budget and time frame to support a business plan. I believe that advocates of 'the acceptance of failure' philosophy are speaking from the (usually) unstated position that such trials are extremely valuable and must be a planned part of the development effort.
"We are the largest and fastest growing company in the (whatever) business."
Give me a break! This statement is from someone obviously who cut his teeth in a dot-com marketing department: i.e. where hyperbole is the 'main, fundamental' business driver.
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© 2000, Richard M. Haney
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