Well... just look at some of the statements of Quality:

• "Quality is the degree of excellence at an acceptable price and the control of variability at an acceptable cost." (Broh, 1982)
• The customers' expressed and implied requirements are met fully.
• "Do it right the first time." (Price, 1985)
• "The totality of features and characteristics of a product or service that bears on its ability to meet a stated or implied need." (ISO 8402 3.1, 1986)
• The ability of your product to satisfy your customers.
• Consistency of Implementation.
• Quality engenders trust.
• "Pride in workmanship" (W. Edward Deming)
• "…those product features which meet the needs of customers and thereby provide product satisfaction." or "freedom from deficiencies." or "fitness for use" (Dr. J. Juran, 1988)
• "…total quality control, Japanese style, is a thought revolution in management." (Kaoru Isikawa)
• "Quality is free." or "conformance to requirement" (Philip Crosby, 1979)
• "Quality should be defined as surpassing customer needs and expectations throughout the life of the product." (Howard Gitlow and Shelly Gitlow)
• "[Quality is] meeting customer expectations at a cost that represents a value to them." (H. James Harrington)
• "Better than you would or could, have ever expected." (Tony Schuster)
• "Quality means whatever our customers want it to mean." (John Humbetstone)
• The Japanese tend to 'delight' the customer by giving more in a product.
• Quality is management's responsibility; quality is everybody's business.
• "Quality is a state of mind. Difficult to explain without a long discussion but essentially a mental balance between 'what you'd like and what (you) will do' " (Pete Hall)
• "Quality is the loss imparted to society from the time the product is shipped." (Taguchi)
• "…to improve process and product design through the identification of controllable factors and their settings." (Taguchi)
• "Quality is a degree of excellence" (This and all following definitions are compiled in reference 1)
• "Quality is the totality of characteristics of an entity that bear on its ability to satisfy stated and implied needs."
• "Quality is freedom from defects [Zero Defects], imperfections or contamination."
• "Quality is doing things right the first time."
• "Quality is not the name of a department."
• "Quality is not perfection."
• "Quality is not negotiable; the product either meets or does not meet customer needs."
• "A Company quality plan must include those of its customers'; if it doesn't - it's useless."
• "Quality is composed of those characteristics or features of a product, service or process which are needed to satisfy customer needs, or achieve fitness for use."
• "Quality characteristics need to be specified and their achievement controlled, assured, improved, managed and demonstrated."
• "Quality is inversely proportional to Variability" (Montgomery)
• "That which belongs to something and makes or helps to make it what it is; characteristic element; attribute." (Webster's unabridged Dictionary 2nd addition)